FAQs

How long is delivery?

All orders are sent via Royal mail 24 large letter post - not requiring a signature so no need to wait in for the package as it is tracked and posted directly through your letterbox. Delivery 1-3 working days from despatch, we despatch Monday to Friday and all orders placed before 1 pm are processed and despatched the same day. 

Can I only pay by Paypal?

Paypal is our payment gateway as this is a very safe and trusted payment method. However if you choose not to have a Paypal account you can check out via bank transfer. To place a bank transfer order select payment type as 'Bank Transfer' and checkout as normal. Please make immediate payment to the bank details on the completion page/thank you page.

What are the ingredients?

VG (vegetable glycerin) PG (monopropylene glycol) flavourings. Plus nicotine, once nicotine shot has been added.

What is the ratio of your e-liquid?

All our e-liquids are 70 VG 30 PG.

Why do my bottles levels look different?

All the bottles are machine filled with the machine calibrated to fill at 61ml for 0mg, 51ml for 3mg and 41ml for 6mg.  This allows for 1ml overspill.  Due to the design of the bottles the liquid within can cause a concave or convex reaction to the bottle material which can in turn lead to slight differing appearance in the level.

Do I need to steep my e liquid?

All our e liquids are pre steeped ready to be vaped on arrival however after adding nicotine shot(s) we recommend leaving for a few hours before vaping. View guide here.

Do we need to buy nicotine shots separately?

When you place your order it will be sent complete with nicotine shots in with the package price for whichever nicotine strength you have selected - please visit how to mix page for further info.

My Liquid has changed colour?

If you add the nicotine shot to your liquid the colour may darken over time due to a reaction between the nicotine and the liquid, this is common during the further steeping process.

Do you accept orders outside of the UK?

Sorry we only ship in the UK only at the moment.

Will my package be discreet?

All orders are sent out in a brown strong padded envelope or discreet brown postal boxes - both able to post directly through letterbox.